Culture is hard to define. But Kristen has a proven methodology to define, decode, and disseminate a company’s culture in a way that builds commitment and excitement in the workforce. She was hired by a medium sized tech company to help take an undefined and unclear culture and turn it into something tangible that could be measured, evaluated, and upheld. Through the “culture tour,” she unearthed the nuance and “special sauce” of this company and found the right way to synthesize the data to present a clear and concise definition that captured the hearts of employees around the globe. Then she helped guide the organization to embed this definition into their everyday processes, from recruiting to promotions to training to decision making, and beyond.

Almost every employee wants to know how they can grow their career. Most want to know what it takes to get promoted, and the best way to advance in the direction that is most meaningful for them. At the same time, HR departments need a way to equalize the journey, and ensure that the growth path is equitable and manageable. But let’s be honest, most ‘career frameworks’ are boring AF. The ad agency that hired Kristen knows that, which is why they needed something that accomplished the same goal but in a newer, fresher way. A way that was more aligned with their cool, progressive culture. And Kristen delivered. Literally. She delivered a career framework, and live sessions to explore the framework with the employees. And even the hipster Brooklynite liked it.

Hybrid! Hybrid! Hybrid! This is what companies are saying, loud and, sadly, not-so-clear. Kristen was hired by an insurance company to help define what “hybrid” meant, how it would fit within the culture, how they’d help managers succeed in the new environment with new expectations, and how they’d make sense of a post-Covid world of work. The solution required an analysis of existing work structures, a willingness to redefine performance expectations, and a mindset shift from time worked to results achieved. Through policy changes, programmatic experiences, training, coaching, and communication, this company is ready to move into the future of work.